Information Security

Overview

Information and systems are considered valuable Quantexa assets which require protection against varying types of internal and external security risks. These risks have the potential to threaten the confidentiality, integrity, and availability of Quantexa assets.

Quantexa is committed to promoting effective controls across the range of information, technical, personnel, and physical security to maintain the confidentiality of our and our client’s data. We maintain and protect all the information we use or store in a manner that is consistent with our relevant professional, ethical, legal, regulatory, and contractual requirements.

The Quantexa Board and the Senior Management Team, who are represented by the Head of Information Security and the Information Security Steering Group (“ISSG”), fully endorse, and support all Information Security policies, standards, guidelines, processes, and procedures which are expected to be adhered to. Prescribed controls are implemented throughout the organization supporting the continuous review and improvement of the Information Security Management System (“ISMS”).

Fraud and Impersonation Alert

Fraudsters can set up website domain names which are confusingly similar to real domains, in order to try to fool clients into thinking they are corresponding with a genuine Quantexa email address or domain.

Here is a list of non-owned Quantexa domains

We therefore recommend the following precautions when corresponding with Quantexa, and in particular when being asked for confidential or personal information, or when dealing with any payment requests:

1. Always verify the sending address and make sure it says Quantexa.com in the address and the headers of the email

2. Ensure that any reference quoted corresponds with what is expected or has been known/verified in the past.

3. Check the full invoice calculation to ensure accuracy of charges, as figures in these fake invoices are often miscalculated.

4. Confirm that logos / branding is consistent with previous correspondence.

5. Check to ensure that the bank details are correct.  Any changes to our bank details would always be officially communicated to you rather than simply changed on an invoice.

6. Be alert to any change in style or tone of an email.  If it seems out of character or inconsistent with the style or language of prior emails,  this may be an indication that the sender is someone other than the person you are accustomed to dealing with.

7. If unsure, always get in touch with Quantexa for verification/assistance. Don’t simply use unvalidated phone numbers provided on the invoice, as those often ring to fraudulent phone systems where they’ll falsely validate bad account information.