How Decision Intelligence Helps Banks Attract, Keep, and Protect Customers and Shareholders

The banking industry’s agility and competitive speed has historically been impacted by the progressive regulatory climate and the slow process of transforming traditional face-to-face to a digital-first model. Balancing the customer experience is a big enough challenge on its own, but in recent years, there’s been a new competition for carving out space in the market: fintechs, which are disrupting traditional banking and offering targeted solutions with better servicing. 

It’s time for the banking industry to undergo a rapid digital transformation. To make better decisions that move business forward, financial institutions need a complete view of their customers (and their counterparties) to understand who they are doing business with.  

Decision Intelligence can bridge the gap between guessing at customers’ wants and needs, and knowing specifically how to put plans into action. This knowledge and confidence starts with trusted data, which empowers banks to make more effective decisions to meet market challenges and claim a leadership role in the fintech economy. 

In this e-book from Adrian Rigby, Head of Banking Solutions at Quantexa, you’ll learn how banks can use contextual data to find new customers, grow customer relationships, and protect customers and the bank itself.  

The ebook covers: 

• What Decision Intelligence is and why banks need it now 

• A formula for success to protect, optimize and grow your organization  

• An example of Decision Intelligence in action, showcasing ABN AMRO’s successful KYC investigations transformation  

• How you can get started with Decision Intelligence today